User Agreement

In order to better serve you, please carefully read the “User Agreement for Petmate Square” (hereinafter referred to as “this Agreement”). This agreement is a legal contract between you (or “user”) and Shenzhen Juhe Information Technology Co., Ltd. (hereinafter referred to as “the Company” or “we”) and/or its affiliates regarding the provision, use, and acquisition of the “Petmate Square” product (hereinafter referred to as “this Product”) and related services.

Before you start using this service, please read and fully understand this Agreement and all the rules and norms posted in the “Petmate Square” product, especially the clauses related to liability exemption or limitation, applicable law, dispute resolution, and separate agreements and/or rules for purchasing or using specific services.

If you lack full capacity for civil conduct due to age, intelligence, or other factors, please read this Agreement and decide whether to agree with the supervision of your legal guardian (“guardian”), and pay special attention to the terms for underage users.

If you are a user outside mainland China, you must also comply with the laws of your country or region when entering into or performing this Agreement.

By clicking the “Agree” or “Next” button during the registration and login process, or by registering, logging in, or using this service, or expressing acceptance of this Agreement in any other explicit or implied manner, you are deemed to have read and agreed to sign this Agreement and are willing to comply with all the rules and norms posted in the Petmate Square product. If you do not agree, you can stop using the “Petmate Square” product.

Scope of Agreement 1.1 This Agreement stipulates the legal rights and obligations between the Company and users regarding the provision and use of the “Petmate Square” product and related services. Some content of the “Petmate Square” product and related services may be provided by the Company’s affiliates. Unless otherwise specified in a special agreement, all parties are bound by this Agreement. 1.2 “Company”/“we”: Refers to Shenzhen Juhe Information Technology Co., Ltd. 1.3 “User”/“you”: Refers to all users who directly or indirectly access and use the “Petmate Square” product and related services. 1.4 “Petmate Square” product/“this Product”: Refers to the legally owned and operated mobile internet application named “Petmate Square,” which may exist in various versions, including mobile applications, PC applications, TV applications, the “Petmate Square” official website (with the domain name “www.shenzhenjuhe.com,” which the Company may change as needed), and the software development kits (SDKs) and application programming interfaces (APIs) used by third-party websites and/or applications. 1.5 “Petmate Square” product and related services/“this Product and related services”: Refers to the services provided by the Company, including (1) cloud storage/upload backup, management, download, and sharing of image and video content; (2) creation of shared spaces (shared albums, shared groups, etc.); (3) features based on user-local albums and image/video content uploaded/backed up to Petmate Square, such as a. intelligent categorization (album categories, my albums, etc.), b. photo stories (photo collections), c. photo assistant (space release, space encryption, recycle bin), and (4) intelligent creation features and services. We will continuously enrich and improve the features and services of this Product, and the specific functionalities and services you receive will depend on the actual version of this Product you use.

Using the Petmate Square Product and Related Services

2.1 You can obtain the “Petmate Square” product and related services through pre-installation or authorized third-party downloads. If you obtain the “Petmate Square” product from sources other than us or our authorized third parties, we cannot guarantee that unofficial versions of the “Petmate Square” product will function properly, and any losses you incur as a result are not our responsibility.

2.2 We may develop different application software versions for different terminal devices. You should obtain, download, and install the appropriate version based on your actual device conditions. The specific functionalities and services should be based on the features and services you actually receive from the relevant version of this Product.

2.3 You may choose to use the “Petmate Square” product and related services or update the “Petmate Square” version as needed. If you no longer need to use the “Petmate Square” product and related services, you can uninstall the corresponding application software.

2.4 To enhance user experience and services, we will periodically provide updates or changes to the “Petmate Square” product and related services (including but not limited to software modifications, upgrades, feature enhancements, new services, and software replacements). You can choose whether to update the corresponding version as needed. To ensure the security of “Pet Can Talk” products and related services and to enhance user service, after part or all of the updates to “Pet Can Talk” products and related services, the company will, where feasible, prompt you in an appropriate manner (including but not limited to system prompts, announcements, in-site messages, etc.), and you have the right to choose to accept the updated version; if you choose not to update, some functions of “Pet Can Talk” products and related services may be restricted or unable to function normally.

2.5 Unless explicitly authorized by us in writing in advance, you may not access or use “Pet Can Talk” products and related services in any form, including but not limited to adaptation, copying, dissemination, vertical search, mirroring, or trading, without authorization.

2.6 You understand that to use “Pet Can Talk” products and related services, you must prepare the relevant terminal devices (such as computers, mobile phones, etc.). Once you open or use “Pet Can Talk” products and related services on your terminal device, it is considered that you are using “Pet Can Talk” products and related services. To fully realize all the functions and services of “Pet Can Talk” products, you may need to connect your terminal device to the internet, and you understand that you should bear the necessary costs (such as traffic fees, internet fees, etc.).

2.7 We grant you a personal, revocable, non-transferable, non-exclusive, and non-commercial legal right to use “Pet Can Talk” products and related services. All other rights not expressly authorized by this agreement are still reserved by us, and you must obtain our written permission before exercising those rights. At the same time, our failure to exercise any of the aforementioned rights does not constitute a waiver of those rights.

2.8 You need to register and log in to start using “Pet Can Talk” products and related services. At the same time, you understand that to better use “Pet Can Talk” products and related services and to ensure the security of your account, the basic function service of cloud storage of this product and/or other functions related to user content upload, publication, and sharing that will be launched in the future require you to provide real identity information for real-name registration and login according to the provisions of relevant national laws and regulations before they can be used.

2.9 If you find any content in “Pet Can Talk” products and related services that infringes upon your rights, you can notify us according to the complaint path indicated in this product and provide evidence of your related rights. We will handle your complaint in a timely manner according to relevant legal provisions. If the content you upload, store, and publish in “Pet Can Talk” products is complained of infringement by the relevant rights holder and is processed, and you do not recognize the processing result, you should submit a non-infringement statement and related rights proof materials to us according to the prompts in this product (in-app notification or Time Album customer service QQ: 1955922487) for appeal, and we will also handle your appeal in a timely manner according to relevant legal provisions.

2.10 Article 12 of the “Cybersecurity Law” stipulates: Any individual and organization using the network shall abide by the Constitution and laws, maintain public order, respect social morality, shall not endanger network security, and shall not use the network to engage in activities that endanger national security, honor and interests, incite subversion of state power, overthrow the socialist system, incite division of the country, undermine national unity, advocate terrorism, extremism, promote ethnic hatred, ethnic discrimination, spread violence, obscenity, pornography, fabricate, disseminate false information to disrupt economic order and social order, and infringe on the reputation, privacy, intellectual property rights, and other legal rights and interests of others. Article 15 of the “Internet Information Service Management Measures” stipulates: Internet information service providers shall not produce, copy, publish, or disseminate information containing the following contents: (1) Opposing the basic principles established by the Constitution; (2) Endangering national security, leaking state secrets, subverting state power, undermining national unity; (3) Damaging national honor and interests; (4) Inciting ethnic hatred, ethnic discrimination, undermining national unity; (5) Undermining the state’s religious policies, advocating cults and feudal superstitions; (6) Spreading rumors, disrupting social order, undermining social stability; (7) Spreading obscenity, pornography, gambling, violence, murder, terror, or abetting crime; (8) Insulting or slandering others, infringing on the legal rights and interests of others; (9) Containing other content prohibited by laws and administrative regulations.